Xbox Live and much of its functionality may be down for some users on both Xbox One and Xbox 360, and Microsoft is investigating the problems.
Microsoft’s Xbox Status support page currently acknowledges a handful of issues affecting Xbox Live services, TV, apps, and certain games.
Players may be running into issues with matchmaking, cloud storage, finding friends, Game DVR, leaderboards, avatar editing, and pictures on the social and gaming side, while others may be running into store issues of buying items, redeeming codes, or downloading any purchases.
Additionally “Live TV; Groove or Movies & TV video store, including browsing, purchasing, downloading, and streaming” may be affected. Users may also encounter issues with FOX Now, Xbox Music and Xbox Video on Xbox 360, as well as ABC News, and Achievements on Xbox One.
“Our engineers and developers are actively continuing to work to resolve the issue causing some members to have problems” in various fields, the Xbox Live Status page currently reads. “Stay tuned, and thanks for your patience.”
The page specifically previously listed Monster Hunter World as one game affected, while ARK: Survival Evolved’s official Twitter account notes some users may be experiencing issues. However, that listing has disappeared from the page.
If you’re encountering sign-in issues, be sure to also check out IGN’s Xbox wiki guide for sign-in problems for steps you may be able to take.
Stay tuned to IGN for more details on the outage as it develops.
And for more on all things Xbox, check out the latest episode of IGN’s Xbox show, Podcast Unlocked, below.
Jonathon Dornbush is an Associate Editor for IGN. Find him on Twitter @jmdornbush.